It happens on multiple devices, and even when I connect a computer directly to the modem with a cable (as opposed to going thru the wi-fi router like usual). So I'm pretty sure it's either the provider or the modem.
It only happens occasionally though, and only started recently. I need to check the modem pages; it might have troubleshooting info. I seem to recall seeing something somewhere like that.
I suppose it could be the ISP throttling us, though I'm not sure that would result in the slow-fast-slow speeds we've seen when the problem has occurred. It's something I can ask about if I call TWC.
I've checked around, and the current plan I've got is a pretty good deal compared to the rest. So I'd rather get the problem fixed, than switch providers. But I'll just have to see if it's fixable or not.
no subject
It only happens occasionally though, and only started recently. I need to check the modem pages; it might have troubleshooting info. I seem to recall seeing something somewhere like that.
I suppose it could be the ISP throttling us, though I'm not sure that would result in the slow-fast-slow speeds we've seen when the problem has occurred. It's something I can ask about if I call TWC.
I've checked around, and the current plan I've got is a pretty good deal compared to the rest. So I'd rather get the problem fixed, than switch providers. But I'll just have to see if it's fixable or not.