trying to post reviews at Target.com

[darkoshi]

I wanted post reviews of 2 items I had bought from Target.com.

After writing the first review, I was informed that it was over 1800 characters, but only 1000 were allowed. So I had to figure out what to cut out while keeping the important parts. Then, after submitting it, it didn't even show up with the other reviews! Hopefully that is only temporary.

Now, after writing the 2nd review, the page keeps giving me an error message "Please modify your submission before continuing." It doesn't even say what is wrong with the submission! If I change the review to just "TESTING TESTING this is a test", then I don't get the error. So apparently, it doesn't like what I wrote in the review. But it doesn't say why!

I spend my precious time trying to be helpful by posting authentic reviews, and this is what I get for it.

Now I'm not going to trust any reviews I read on their site. Surely any other real reviewers like me would be similarly off-put by all this BS.

... after more fiddling around with my review, I've determined the error is shown whenever I include the word "pipe" anywhere in the review. If I remove the "pipe" word, no error. WTF???
The product has metal pipes! What is so bad about me mentioning something about the pipe!!??

After some thinking, I thought the problem might be because I used the words "knob" and/or "rubber" (as in "wood knobs" and "rubber band"). But "pipe"!?

Oh, looky. "Pipe" is not accepted, but "pipes" is. Well, maybe "pipe" should be my new 4-letter word. That pipe-dammit pipety piping site wouldn't piping accept my piping wonderful review.

Comments

[(Anonymous)]

Same thing happened to me but I was reviewing shoes. It wouldn't let me post, giving me the "Please modify your submission before continuing" response. My submission was only 154 words.

I did mention another persons review stating that I had not had this same problem but that they were an easy return if someone else experienced this problem. I took that out thinking maybe they didn't want me to mention another person's review. That didn't help either. I am also extremely frustrated. I try to give extensive reviews of items I purchase in the hope that is will help others in their purchasing decisions.

I tried logging out and then going back in, but to no avail. It will not accept my review.

I tried calling but was on hold for almost 15 minutes before I gave up. Guess I will keep trying.

Very, irritated!!

[darkoshi]

Based on my experience, all I can advise is to consider each word in your review, and try to imagine which ones could possibly be on some kind of blacklist - then try using some other word instead of those, and see if it works.

[(Anonymous)]

I figured it out! I was trying to put a review on a bra and I had to take out the words Sexy and sexier from mine before It would let me submit. So it must be a word they don't like. Could be the same problem for you. A word you used that they probably think is offensive. Even though its probably not. -_- So Dumb.......

[(Anonymous)]

Same thing happened to me but I was reviewing shoes. It wouldn't let me post, giving me the "Please modify your submission before continuing" response. My submission was only 154 words.

I did mention another persons review stating that I had not had this same problem but that they were an easy return if someone else experienced this problem. I took that out thinking maybe they didn't want me to mention another person's review. That didn't help either. I am also extremely frustrated. I try to give detailed reviews of items I purchase in the hope that it will help others in their purchasing decisions.

I tried logging out and then going back in, but to no avail. It will not accept my review. I tried Google Chrome and Firefox....still wouldn't publish it.

I tried calling but was on hold for almost 20 minutes before I got through to someone. They had absolutely no suggestions to fix the problem, in fact they claimed no one else had reported this issue. They told me to email my review to guest.service@target.com. I will try that.

Very, irritated!!

[jenifer j dvorak martin (from livejournal.com)]

Same thing happened to me but I was reviewing shoes. It wouldn't let me post, giving me the "Please modify your submission before continuing" response. My submission was only 154 words.

I did mention another persons review stating that I had not had this same problem but that they were an easy return if someone else experienced this problem. I took that out thinking maybe they didn't want me to mention another person's review. That didn't help either. I am also extremely frustrated. I try to give detailed reviews of items I purchase in the hope that it will help others in their purchasing decisions.

I tried logging out and then going back in, but to no avail. It will not accept my review. I tried Google Chrome and Firefox....still wouldn't publish it.

I tried calling but was on hold for almost 20 minutes before I got through to someone. They had absolutely no suggestions to fix the problem, in fact they claimed no one else had reported this issue. They told me to email my review to guest.service@target.com. I will try that.

Very, irritated!!

[(Anonymous)]

Thanks for posting this! I was getting that same stupid error on Target.com and had no clue what the error was. I think they are vague about the error on purpose, because I think it's less likely that a satisfied customer will use an "inappropriate" word than an unsatisfied one.

[(Anonymous)]

Same problem. Had to take out the word "crappy" as in "pretty crappy service".