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Forestfen decided to switch to Cricket, and she bought a new phone through them in one of their stores. She was told that once her phone number was ported (within a few hours), she would be able to make calls from the new phone, but that incoming calls would still go to her old phone until her plan on that old phone expired. Her old plan had just renewed a few days ago, so that could mean that she'll need to carry around both phones for nearly a month.
Today, more than 24 hours after the port, she is able to make calls from the new phone (and they show up as coming from her ported phone number). But when I call her number, it still goes to her old phone, as the lady in the store had indicated.
Have any of you heard of such a thing before? All the webpages I've found so far indicate that this kind of "dual service" should last at most 24 hours. It seems to me that maybe the lady in the store is skipping some step which would cause incoming calls to be routed to the new phone right away.
Update: The porting process did complete within another day or so, in spite of what the first lady had said. Incoming calls started going to the new phone.
Today, more than 24 hours after the port, she is able to make calls from the new phone (and they show up as coming from her ported phone number). But when I call her number, it still goes to her old phone, as the lady in the store had indicated.
Have any of you heard of such a thing before? All the webpages I've found so far indicate that this kind of "dual service" should last at most 24 hours. It seems to me that maybe the lady in the store is skipping some step which would cause incoming calls to be routed to the new phone right away.
Update: The porting process did complete within another day or so, in spite of what the first lady had said. Incoming calls started going to the new phone.